The foundation of affiliated service companies within the healthcare system is a recommended alternative to owner-operation or outsourcing (non-deductible sales tax for services received), especially if organic or inorganic growth means that service processes would be carried out on a decentralised basis anyway,

The bundling of these services processes in a specialist company generates savings effects thanks to the standardisation of processes and thus increases process quality.

On the one hand, this creates savings effects thanks to the specialisation of the personnel and, on the other hand, reduces purchasing prices by bundling purchasing volumes.

At the same time, it provides the opportunity to increase process efficiency by using specialist IT solutions and minimise use of service companies (e.g. purchasing platforms, controlled food purchasing by means of centralised recipes).

Possible areas which could be amalgamated into a central service unit:

Administrative services

• HR / training
• Purchasing
• Accounting
• Quality management
• IT
• Care package management

Operative services

• Kitchen
• Building management / Facility management
• Cleaning
• Laundry

We identify centralisable areas based on evaluated potential and design optimum-structure service units taking tax-related, social, HR and best-practice aspects into consideration.

For the kitchen and laundry, we investigate the options of bundling into clusters (big regional kitchens and laundries) with optimised logistical supplies to the decentralised units.

We optimise and standardise the processes in the service units and investigate potential support by selecting and introducing suitable IT solutions.